Privacy built for family trust.

Last updated: May 15, 2026. LolaScreen helps families create a simpler iPhone experience for an older loved one. We collect only the information needed to provide family connection, accessibility support, curated photos, voice messages, subscriptions, and support.

LolaScreen does not sell personal information, does not use third-party advertising trackers, and does not provide medical monitoring, diagnosis, treatment, fall detection, location tracking, emergency dispatch, or caregiver surveillance.

Information We Collect

• Caregiver account details such as name, email address, relationship label, family circle membership, invite status, and support messages.
• Senior profile details such as preferred name, relationship label, mode preset, setup preferences, and accessibility preferences.
• Trusted contact details that caregivers choose to add, such as names, relationship labels, phone numbers, and optional photos.
• Family content such as uploaded photos, captions, voice greetings, voice hugs, prompts, and replies where enabled.
• Product usage and operational data such as setup progress, app version, device type, subscription entitlement state, and crash or diagnostic logs.

How We Use Information

• Provide senior-friendly family connection and accessibility-support features.
• Sync approved content among invited caregivers in a family circle.
• Maintain subscription, gift, and restore-purchase state through Apple StoreKit.
• Improve reliability, onboarding, accessibility, and customer support.
• Protect the service from abuse, fraud, unauthorized access, and legal risk.

Sharing

Family circle information is shared with caregivers who are invited and accepted. We may use service providers for hosting, storage, email routing, payments, diagnostics, security, or customer support, subject to appropriate restrictions. We may disclose information if required by law or to protect rights, safety, and security.

Retention And Deletion

We retain family circle data while the account is active. Caregivers can request deletion of family circle data, photos, voice recordings, and activity history. Some transaction, tax, fraud-prevention, security, or legal records may be retained where required.

Children

Caregiver account holders must be at least 18. LolaScreen is not directed to children and is not submitted as a Kids Category app.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect family content in transit and at rest. No internet service can be guaranteed to be completely secure.

Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, port, or object to certain processing of personal information. To make a privacy request, contact us at support@lolascreen.com.