Support for families setting up LolaScreen.
For setup help, account questions, privacy requests, or subscription support, email us and include the device type, app version, and a short description of what happened.
Contact
Use this address for App Store support, privacy requests, deletion requests, billing questions, and launch-list questions.
support@lolascreen.comImportant boundaries
LolaScreen is for family connection and accessibility support. It is not an emergency response service, medical device, diagnostic tool, monitoring product, or location tracker.
- For emergencies, call local emergency services.
- For medical advice, contact a qualified healthcare professional.
- For Apple billing or refunds, use Apple subscription management in your Apple ID settings.